Six things you need to know about Tel3 Business
Over the last week, we received excellent feedback and questions from you regarding the Tel3 Business Plan and I would like to share it with everybody which I believe is very important points for all Agents to know. We value our Agents very much and hence will always make sure to give credits all the time:
- Which markets are we competing with?: This is the best part of Tel3 Business, because we are competing with three different services and we have the niche advantage over all our competitors. In a nutshell, Tel3 Business is the simplest way of making International calls from any phone for business users and it is the least risky and most efficient way of controlling the budget for business owners! (a) Businesses use cell phones more and more due to mobility and flexibility requirement, so our Solution definitely will help them provide a much cheaper way of making calls from cellphone with our Smartplug feature. Tel3 Business has clear cost advantage over wireless operators. (b) Businesses use VoIP solutions from offices at very low rates, however, they are dependent on Internet connection, plus they are not designed as good as our solution for businesses. You cannot limit each individual employees' budget per month, the reporting is not flexible. Hence, Tel3 Business has flexibility (use it anywhere anytime) and design advantage over VoIP solutions. (c) Obviously, it has a big advantage over any other calling card company with unique business friendly design and functionality.
- How to promote Tel3 Business?: You are ready to go by just adding your Agent Number at the end of the Tel3 Business URL: http://www.tel3advantage.com/business/index.jsp?AgentNumber=XXXXX. You can surely select other pages (benefits, whitepaper, etc) as well to promote which is always good with a detailed context to capture customer attention. Once the customer visit from your link, as it is in Tel3 Advantage, you will get the full credit for the signup. furthermore, we also store your promo code during the download the whitepaper page so that we can keep track of the agent as well going forward. Lets say, when a customer comes thru your link and downloads the report today and comes back three days later direct to the website, we will still give the credit to the agent who bring the customer to the site for the first time, since you have initiated the first lead. We will protect your rights all the time and will do anything to give the credits correctly to protect your investments. This is a delicate issue for us so please do not hesitate to contact us with any questions and we will investigate and implement the most fair way.
- Dedicated 800#s: The number that was posted on the homepage were static numbers (800-557-8403) and per your request we have changed it to dynamic dedicated 800#s that is provided by us to you. I know, dedicated 800#s help the agents alot and we would like to give you all the opportunity to customize this program on your needs. As you know, we will be also finalizing the all new Tel3 Mobile Plan very soon as well, so we will have a complete one simple dedicated 800# solution for you that you can promote only one number everywhere and once the customer calls in, they will be able to select from many options depending on their needs (either personal account, mobile or business account). To learn more about dedicated 800#s or how to get one please contact Agent Support at 1-800-330-6774 or at agentrelations@tel3advantage.com.
- Agent Program Contact Info: Further to your feedback, we removed the Agent Program contact information from www.tel3business.com website, "About Us" webpage, to make this website solely for customers and not to confuse any potential business with agent program.
- Customers without a Promo Code: In order to prevent any confusion for the customers again, when a customer finds the website directly, we will give them the option to select one of the agent promo codes to continue signing up. As you know, in Tel3 Advantage, when a customer do not have a promo code, they have couple options, one to become an agent by themselves, or find another agent website to continue sign up. So, with the Tel3 Business, to keep the momentum and also protect our existing agents, we do not give the potential customer the option to sign-up as an agent and then as a customer at the same time. They need to sign-up under an existing agent all the time to become legitimate customer. For now, the best fair way, we come up with is to provide with our top 5 agents promo code with a menu that will be updated every week based on the traffic/visitors they bring to Tel3business.com website.
- Reporting on the back-office for Tel3 Business accounts: Any new customer sign up for Tel3 Business, you will be able to see it in your back-office. There is also a drop down menu, where you can filter your reports for business accounts only. To learn more about the commission structure, please review Business Plan Briefing post. We will post an amendment to your back-office shortly for details.
I hope we could have answered some of your questions. Please do not hesitate to post a comment or contact us and tell us about your ideas, suggestions or questions that you have.
