Tel3Advantage Agent Program is now in Canada!

We have been working to expand our Program to Canada for a while. The major challenge was the payment integration with Canadian banks and how to organize the commission payments that will not be a hassle for our Agents. 

I want to thank to Wendell Jones, one of our valued agents, for his idea of using International Debit Cards to make this process easier and smoother. Finally we completed the integration with our partner and now I am happy to announce that the Tel3Advantage Agent Program is available for Canadian agents and affiliates. 

We are very excited and confident that you'll have the same success in recruiting agents in Canada as you did in the US. To celebrate our Canada launch, we offer our Canadian agents double commissions until 2011 and double the free minutes to their customers. 

Here is the summary of our Limited Time offer - valid until January 1st, 2011 and only for Agents who sign up for our Canada Program:

1. Earn double sales commissions
2. Earn double up-line sales commissions by recruiting new agents in Canada
3. Offer double the free minutes for new customers

Spread the word out, call us to get more information, start earning double commissions...

New look, new opportunities for affiliates and agents

We just changed the look of home page of our Tel3Advantage Agent Program. Thanks to your great feedback and our talented design team, we added couple changes to the layout along with your valued testimonials. 

 

We hope that these changes will help you recruit agents and affiliates easier and simpler. In addition we also added simple information request forms on certain pages where potential agents can provide their contact information. Agent Program homepage will also include the most recent blog posting headlines where you will be able to easily redirected to the latest news about our Program.

Please review and share the new look with your friends and potential agents. As always we appreciate all your feedback and hard-work.  

Persona Analysis

In today's customer care, it's very important to know your customers' behavior. We conducted an analysis to determine what are the customers' needs based on different segments so that we target accordingly.

After  interviewing call center representatives and reviewing 3000 survey results and web feedbacks, we saw significant results regarding the customer persona. We identified 6 segments. We selected 2 major attributes (usage and engagement).

To summarize the customer behavior, we created the "Persona Analysis White Paper". To get a PDF copy of the white paper please contact me at agentrelations@tel3advantage.com