TEL3Advantage - Agent Newsletters

“Rate Us” Survey by Customers

We asked our customers what they thought of the service they received from our customer service department and the results are as follows:  This information will be used to track the progress of our many improvements and to measure how making these necessary improvements influence our customers. The results show that in almost all topics, we got an approximate 70%+ approval rate from our customers, however we will continue improving our level of service. Tel3 is currently working on increasing capacity for our 800 Customer Service line.

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“Rate Us” Survey by Agents

In order to serve you better, we’ve gathered information on the likes and dislikes of the agent program, the changes between the agents of today and the agents from four years ago, and determined the current level of agent satisfaction with the services that are being offered by the Agent Program. We asked current productive agents to complete our Agent Survey and rate us on the topics below.

We will keep doing this Survey every month to measure how we are doing and to see our rating given by you.. These results clearly shows that you ask for more marketing materials and tools to market TEL3Advantage. Furthermore, improved communication and definitely more up-to date newsletter were among your priorities. So, we’ve listened to your request and have started using new ways of communications such as blogs, dynamic newsletters and more.

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Dear TEL3Advantage Agent

It has been quite a journey and we owe it all to agents like you.  We have made it through many obstacles and as we look back we have always done it together.  TEL3Advantage is on a different track now and together will we reach a level that has been unknown to agents as well as management. 

In the last couple of months we have seen a steady increase in signups as well as recharges.  We contribute our latest success to agents whom, through the hard times, decided never to give up.  In appreciation of your hard work allow us to take you to a place where hard work is rewarded as the TEL3Advantage name becomes known worldwide as the product of the future.